Solutions
Our report solutions combine our technological expertise in report generation with a thorough understanding of the data needs in the health care industry sector.
- Accessible securely through the web browser, no special software needed.
- Report dashboards, pivot tables, data roll-ups, data grouping and charting.
- Reports can be processed hourly, daily, weekly, bi-weekly and monthly.
We help our clients save time and money with improved data reporting accuracy and productivity.
Prior to Dimension Reports, Sacramento County was unable to reconcile County Medi-Cal claims. We used the EHR system to verify units of service and to pay providers, but were not able to tie back the approved units of service to individual warrants.
Customer Comment
On the challenge of reconciling claims
The County was not able to reconcile approved Medi-Cal units to a payment.
Customer Comment
On the challenge of reconciling claims
The County took the information on the cost report compile as is and had no other way to verify it was correct.
Customer Comment
On the challenge of reconciling claims
We were not able to fully reconcile our 835 & 837 files prior to Dimension Reports. We used an Access Database to view and work the denials before we went to our EHR. Once we started using our current EHR, we had to rely on the EHR to reconcile the files and work the denials. The EHR did not have the ability to fully reconcile, and the denial reasons were not accurately reporting what the 835 file actually said. So prior to Dimension Reports, we were never able to truly reconcile our claims.
Customer Comment
On the challenge of reconciling claims
We would spend approximately 20-30 hours a week in staff time trying to reconcile and gather enough information to work the denials.
Customer Comment
On time spent trying to reconcile
We no longer have to reconcile claims. Dimension Reports reconciles everything, all we have to do is follow up on pending claims and distribute the revenue to the correct cost center. We use Dimension Reports to work denials, which has gone from a 40-hour a week job down to about 15-hours per week.
Customer Comment
On reconciling claims
Before Dimension Reports we could never reconcile County units to the State records and always owed the State back at either final cost report and/or audit. Since using Dimension Reports the difference between the County and State records is minor and our audit findings have been minimal.
Customer Comment
On reconciling claims
Yes, we have absolutely recognized a savings in time and money. Not only have we eliminated the staff time it took us to reconcile claims, but we were able to work denials timely and easily. Our denial rate has dropped significantly, and we have collected a great deal of revenue by working denials that we were struggling with working prior to Dimension Reports.
Customer Comment
On saving time and money
The County has seen savings in both time and money.
Customer Comment
On saving time and money
Dimension Reports saves the County time every week – we are able to download payment information and tie it to a State warrant within minutes and accurately post the payment.
Customer Comment
On saving time and money
We have seen a huge improvement in accuracy in distributing revenue to the correct budget unit, accuracy of Medi-Cal units for the cost report, and reconciling our EHR with the 837 & 835 files. We have also improved the communication between Fiscal and Program, Fiscal and IT, and Fiscal and QI because of our ability to see what exactly is going on with our claims.
Customer Comment
On improving accuracy
We use Dimension Reports for the Financial Status Report and year-end accruals. Dimension Reports provides accurate up-to-the-day revenue information; we know how much we received, what is still pending and can project from there, what we expect. We are able to look at a quick glance Medi-Cal percentages and denial percentages. With the percentages we are able determine how much MHSA funding we use and make our quarterly transfers.
Customer Comment
On improving accuracy
Dimension Reports helped my team increase productivity and increase revenue within the first 30 days of using it.
Customer Comment
On productivity
Program staff uses Dimension Reports for analytical purposes, projecting the Medi-Cal amounts and approval rates and applying them to contracts.
Customer Comment
On productivity
Researching denials for our 875 contracts (out of county) to make corrections and ensure services are replaced and approved.
Customer Comment
On productivity
Budget staff used Dimension Reports for FFP revenue projections, and forecasting contract expenses.
Customer Comment
On productivity
Quality Control – we use Dimension Reports for verifying that information is correct in the EHR system, budget tracking, reconciling provider payments, and assisting providers with their denials.